Right of Return and Withdrawal

  1. If the customer acts as an entrepreneur, he has no right of cancellation or return.
  2. If the customer acts as a consumer, the goods received can be returned within 14 days without giving a reason.

Any return is at the expense and risk of the buyer. The expiry period begins with the day of receipt of the goods and with the fulfillment of the information obligations according to Article 246 § 2 in connection with § 1 paragraph. 1 and 2 EGBGB as well as the obligations according to § 312g paragraph. 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. The intention to return must always be declared in writing to:
DiSi Reinigungssysteme UG (haftungsbeschränkt)
Mr. Dirk Sickerling
Müller-Thurgau-Weg 8
65385 Rüdesheim am Rhein
Germany

In the case of an effective return, the goods received on both sides are to be returned. The goods are to be made available for collection immediately after the customer has indicated the return request and, in this case, will be collected from the customer by a shipping company commissioned by the provider and invoiced accordingly. In the case of parcel deliveries, the buyer bears the return costs directly. The customer does not have to pay any compensation for a deterioration caused by the intended use of the goods. “Checking the properties and functionality” means testing and trying out the respective goods, as is possible and customary in a shop. For the deterioration of the goods and for drawn uses, the customer only has to pay compensation if the uses or the deterioration can be traced back to a handling of the goods that goes beyond the examination of the properties and the functionality. The provider will deduct any value replacement services directly from the purchase price paid by the customer. The reimbursement period for the payment made or the purchase price reduced by the value replacement service is 30 days, beginning after the goods have been returned. Damage and contamination of the goods are to be avoided. The goods are to be sent back to the provider in their original packaging with all accessories and all packaging components if possible. If the original packaging is no longer available, suitable packaging must be used to avoid transport damage.

If you want to return the delivered goods and revoke the contract accordingly, please fill out the following form and send it to: info@disi-reinigungssysteme.de.

DiSi Reinigungssysteme UG (haftungsbeschränkt)
Müller-Thurgau-Weg 8
65385 Rüdesheim
Germany

Withdrawal form:
I hereby revoke the contract I have concluded for the purchase of the following goods X
Ordered on the X.
Received on X
Name of the consumer X
Address of the consumer X
Date x